Help

Presto Templates and Newsstand

Find your questions—and the answers—here.

Q: How do I change the way my email looks?

A: The Printing Mailbox prints most email in a template that you choose. This is called the Everyday Template. Any email that does not use a special template, like a Birthday or Holiday theme, will be printed in the preferred Everyday template. You can view available everyday templates, and choose a different template, at account.presto.com.

Q: Can I preview a Presto Template prior to sending?

A: If you would like to preview a template for your Presto Mail prior to sending, click here and use the Presto Mail Preview tool.

Q: How do I create an email that will be printed with a special stylized look?

A: You can send a Printing Mailbox user individual email messages that use special themes, called templates. Presto will automatically print your email and photos with the template that you select. To send an email with a template, you need to know the name of the template. Then, simply type the name of the template in the subject line, immediately after your regular subject. For example, if you want to send an email with the subject “Hi Mom” in the template called “Presto Birthday,” you should type the following: Subject: Hi Mom [Presto Birthday]. You can write an email and attach one or more photos just like you always would. Presto will automatically convert your email and photos into the template you selected. The name of the template will not appear in the printed email. (Note: You can view the available special occasion templates at styles.presto.com.)

Q: How do I change the print size of my printed email messages?

A: To change the print size used for your messages, follow these simple steps:

  • Step 1 - Sign in to the Account Management website at account.presto.com.
  • Step 2 - View the Preferences panel on the bottom right of the screen.
  • Step 3 - Select from the following print sizes: Medium (12pt.), Large (14pt.), and Larger (16pt.).

Q: What is an Everyday email template?

A: The Everyday email template is the template that is used to print most of the email that the Printing Mailbox user receives. Any email that does not have a special occasion template will be printed in the preferred Everyday template. You can view available Everyday templates, and choose a different template, at account.presto.com.

Q: What is a Special Occasion template?

A: You can send a Printing Mailbox user an email with a special theme, called a template. Presto will automatically print your email and photos with the template that you select. To send an email with a Special Occasion template, you need to know the name of the template. Then, simply type the name of the template in the subject line, immediately after your regular subject. For example, if you wanted to send an email with the subject “Hi Mom” in the template called “Birthday,” you would type the following: Subject: Hi Mom [Presto Birthday]. You can write an email and attach one or more photos just like you normally would. Presto will automatically convert your email and photos into the template you selected. Note: You can view the Special Occasion styles that are available at styles.presto.com.

Q: I sent an email with a Special Occasion template, but it doesn’t look exactly like the one I see on the website. What happened?

A: When you send an email in a Special Occasion template, you choose the theme of the email. Presto will then automatically convert your email and photos into the template you selected. The exact layout of the email is based on the amount that you write as well as the size and shape of the photos you attach.

Q: What is the Presto Newsstand?

Your subscription to the Presto Service includes the Presto Newsstand. You can elect to receive comics, articles, recipes, puzzles, games, and more from our publishing partners including the New York Times and Tribune Publishing.

Q: Is there an extra charge to receive deliveries from the Presto Newsstand?

A: Most of the subscriptions range in price from $9.99 to $29.99 per year. There is a selection of content that is included with the Presto Mail service at no extra charge.

Q: I want the Printing Mailbox to start receiving deliveries from the Presto Newsstand. What should I do?

To browse the full selection of available subscriptions, visit www.PrestoNewsstand.com. There you can see samples and delivery schedules, and make a purchase. Note that you will need to provide your loved one's Presto email address to complete the sale (ex: BettySmith@presto.com). To see the free content options, sign in to your Presto account at account.presto.com and click on the "Manage subscriptions" link at the bottom right of the screen. Select a category, and click on the "Add" button next to each item you want delivered.

©2017 Presto Services Inc.