FAQs

Frequently Asked Questions (FAQs)

Find your questions—and the answers—here.

Presto Styles and Newsstand

Below are common FAQs about the Presto Service and Printing Mailbox. Don’t see what you’re looking for? Click here to ask a question.

• Q: How do I change the way my email messages look?
• Q: Can I preview a Presto Style prior to sending?
• Q: How do I create an email that will be printed with a special stylized look?
• Q: How do I change the print size of my printed email messages?
• Q: What is an everyday email style?
• Q: What is a special occasion style?
• Q: I sent an email with a special occasion style, but it doesn't look exactly like the one I see on the website. What happened?
• Q: What is the Presto Newsstand?
• Q: I want the Printing Mailbox to start receiving deliveries from the Presto Newsstand. What should I do?
• Q: Is there an extra charge to receive deliveries from the Presto Newsstand?

Q: How do I change the way my email looks?

A: The Printing Mailbox prints most email in a style that you choose. This is called the Everyday Style. Any email that does not use a special style, like a Birthday or Holiday theme, will be printed in the preferred Everyday style. You can view available everyday styles, and choose a different style, at account.presto.com.

Q: Can I preview a Presto Style prior to sending?

A: If you would like to preview a style for your Presto Mail prior to sending, click here and use the Presto Mail Preview tool.

Q: How do I create an email that will be printed with a special stylized look?

A: You can send a Printing Mailbox user individual email messages that use special themes, called styles. Presto will automatically print your email and photos with the Style that you select. To send an email with a style, you need to know the name of the style. Then, simply type the name of the style in the subject line, immediately after your regular subject. For example, if you want to send an email with the subject “Hi Mom” in the style called “Presto Birthday,” you should type the following: Subject: Hi Mom [Presto Birthday]. You can write an email and attach one or more photos just like you always would. Presto will automatically convert your email and photos into the style you selected. The name of the style will not appear in the printed email. (Note: You can view the available special occasion styles at styles.presto.com.)

Q: How do I change the print size of my printed email messages?

A: To change the print size used for your messages, follow these simple steps:

• Step 1—Sign in to the Account Management website at account.presto.com.
• Step 2—Click the Styles and Print Sizes button.
• Step 3—Click the Print Size tab.
• Step 4—Select from the following print sizes: Medium (12pt.), Large (14pt.), and Larger (16pt.).

Q: What is an Everyday email style?

A: The Everyday email style is the style that is used to print most of the email that the Printing Mailbox user receives. Any email that does not have a special occasion style will be printed in the preferred Everyday style. You can view available Everyday styles, and choose a different style, at account.presto.com.

Q: What is a Special Occasion style?

A: You can send a Printing Mailbox user an email with a special theme, called a style. Presto will automatically print your email and photos with the style that you select. To send an email with a Special Occasion style, you need to know the name of the style. Then, simply type the name of the style in the subject line, immediately after your regular subject. For example, if you wanted to send an email with the subject “Hi Mom” in the style called “Birthday,” you would type the following: Subject: Hi Mom [Presto Birthday]. You can write an email and attach one or more photos just like you normally would. Presto will automatically convert your email and photos into the style you selected. Note: You can view the Special Occasion styles that are available at styles.presto.com.

Q: I sent an email with a Special Occasion style, but it doesn’t look exactly like the one I see on the website. What happened?

A: When you send an email in a Special Occasion style, you choose the theme of the email. Presto will then automatically convert your email and photos into the style you selected. The exact layout of the email is based on the amount that you write as well as the size and shape of the photos you attach.

Q: What is the Presto Newsstand?

A: Your subscription to the Presto Service includes the Presto Newsstand. You can elect to receive articles, recipes, puzzles, games, and more from our publishing partners including the Wall Street Journal, Better Homes and Gardens, and Tribune Publishing. These are included with your service at no extra charge.

Q: I want the Printing Mailbox to start receiving deliveries from the Presto Newsstand. What should I do?

A: To select a category at the Presto Newsstand and start receiving deliveries, please do the following:

• Step 1—Sign in to your Presto account at: account.presto.com.
• Step 2—Select Newsstand.
• Step 3—Select the desired Newsstand category.
• Step 4—Click on the Subscribe button next each article, game, or puzzle you are interested in receiving.

Q: Is there an extra charge to receive deliveries from the Presto Newsstand?

A: No. The Presto Newsstand is included with your subscription to the Presto Service.